Trust & Security

Privacy Policy

Learn how TingTong Rental collects, uses, and safeguards your personal data. We are committed to transparency, security, and zero brokerage spam.

Last updated: October 21, 2026•Version 2.1•Zero Spam Guarantee

Commitment to User Privacy

At TingTong Rental, we believe finding a room or tenant should be safe and private. We will never sell your personal contact numbers to aggressive brokers or advertisers. You have full transparency and control over your data.

Section 01

Information We Collect

We collect minimal and essential information necessary to provide you with verified rental listings and smooth communication.

Personal & Contact Details: Full name, email address, phone number, and user profile data provided during registration.

Authentication & Security: Encrypted passwords, active sessions, and multi-device login activity to ensure account safety.

Rental Preferences & Search: Preferred districts, budget ranges, roommate preferences, and saved room listings to tailor your search experience.

Section 02

How We Use Your Information

Your data is used solely to deliver, protect, and enhance your room search and listing management experience.

Platform Operations: Authenticating users, verifying listings, and connecting room seekers directly with verified property owners.

Role-Based Access: Providing custom dashboards tailored for room seekers, property owners, and administrators.

Service Reliability & Performance: Monitoring platform health, diagnosing technical issues, and preventing fraudulent or abusive listings.

Section 03

Data Security & Protection

We implement bank-grade encryption and stringent technical standards to safeguard your sensitive information.

End-to-End Encryption: All authentication tokens, network requests, and sensitive user data are encrypted in transit via SSL/TLS.

Strict Access Controls: Access to private account data is strictly restricted to authorized staff on a verified need-to-know basis.

Regular Audits: We routinely audit our databases and cloud infrastructure against vulnerabilities and unauthorized intrusions.

Section 04

Third-Party Services & Data Sharing

We respect your privacy: TingTong does not sell, rent, or monetize your personal information to third-party advertisers.

Zero Advertising Brokers: We will never sell your phone number or email to third-party telemarketers or ad brokers.

Essential Service Partners: We only share required data with verified cloud infrastructure and authentication providers strictly to run the service.

Legal Compliance: Information may be disclosed only when strictly mandated by applicable law, court order, or official law enforcement requests.

Section 05

Your Rights & Privacy Controls

You maintain full ownership and control over your personal data on TingTong Rental at all times.

Right to Access & Export: You can view your profile data and active room listings directly from your account dashboard.

Right to Rectification: You may update, correct, or amend your contact details and listings at any time.

Right to Erasure (Account Deletion): You may request permanent deletion of your profile, posted rooms, and stored data by contacting our support team.

Have questions regarding your data?

Our privacy compliance team is here to assist you with data requests, account deletion, or policy questions.

Contact Support